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Application Management
Qualsol’s application maintenance services help you get the best out of clients existing IT applications. Our services include various levels of support, maintenancne and improvement, monitoring, patches and updgrades, administration, enhancements, changes and release management. These services are provided using our highly skilled technology experts aligned with our Global delivery model.
Above all, we take complete ownership of application maintenance and adhere to customer defined Service Level Agreements. Qualsol offers a cost effective solutions to customers through :
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Focus on performance measures and continuous improvement besides Service Level Agreements (SLAs) |
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Timely resolution of issues and root cause analysis of each issue |
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Established support matrix offering Help Desk services |
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Multi-level maintenance process using a Corrective, Preventive & Adaptive approach |
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Defines process document to illustrate workflows related to service request creation and execution, control points, routine tasks, change control, test plans, test cases, quality audit, performance review and reports |
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| Application Development |
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We take complete responsibility in architecting, designing and developing the right solutions as per client’s business requirements. |
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